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When delivered, on a silver platter, an opportunity to demonstrate learning and fulfill the Fourth Estate’s essential role of fostering a more informed public, Associate Press reporter Raphael Satter and Washington Post reporter Juliet Eilperin trip over themselves in a rush to press and disseminate deceptive truthiness rather than engage in truthful reporting. Satter seems […]

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There is a term out there in common use: lessons learned.  The term, in fact, is fundamentally flawed: we should speak in terms of “lessons identified” (pdf).   Years ago, a British Army general explained to me that the United Kingdom (U.K.) has a “lessons identified” rather than “lessons learned” program. “We identify lessons, only […]

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