Sigh … Time for a tale of moving from someone excited about creating a new relationship with a company and one of its products to a household walking away with some serious bad taste in terms of dealing with the firm. (A brief note: To be clear for a moment: in terms of woe and […]
Forging Bad Customer Relations: Ford Moves From High Potential for Satisfied Customer to Disgruntled Client
July 24th, 2009 · 2 Comments
Tags: Energy